The Future is Now by LOR
At Live Online Retail (LOR), our staff often transact online only to be met by an online chat. Three lines into the conversation they often realise that they are dealing with a robot and shortly after that frustration sets in and patience runs out. This can be avoided if we could just speak to a human. So instead of transacting, we are trying to “break” the bot so that we can direct our questions to a more intelligent being that can respond more accurately and more efficient than the programmed Lucy (no disrespect to the real Lucy’s out there).
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