Author: Hanno Koen

In today’s world it’s easy to slip down the technology road to look at Artificial Intelligence and how robotics and algorithms will impact, improve and drive the commerce and especially e-commerce industries, and yes these things have a place in today’s tech driven society, I won’t deny it but it can’t be the only thing we look at when we talk about the future of commerce. It often also complicates the world of the small business owner and those who are not in tune with the tech world.

Unified Commerce is a relatively new term in the digital industry, however it is no new concept. For years, businesses in pursuit of digital transformation have been trying to deliver seamless commerce experiences to their customers and this trend is rapidly gaining more attention as competitors, regardless of business model or country, become more aware of its advantages. The terms Unified Commerce and Omnichannel are often used interchangeably. This white paper explains what Unified Commerce is, its benefits, the differences between Unified Commerce and Omnichannel, and shows how it can help you succeed with the current global trends.

At Live Online Retail (LOR), our staff often transact online only to be met by an online chat. Three lines into the conversation they often realise that they are dealing with a robot and shortly after that frustration sets in and patience runs out. This can be avoided if we could just speak to a human. So instead of transacting, we are trying to “break” the bot so that we can direct our questions to a more intelligent being that can respond more accurately and more efficient than the programmed Lucy (no disrespect to the real Lucy’s out there).

Hi everyone! My name is Nikita Prokhorov. I’m a cofounder of Reputation House — one of the largest online reputation management agencies in the world.

My team and I can collect and analyse almost every message on the Internet in real time! We can delete any information from the Internet. That also includes YouTube-channels and video sources. In fact, we can delete anything for you.

Quite often people don’t understand what I mean when I say “Delete information”. That’s why presentations are crucial for me. Presentations and conferences are my main sales channel, and I have more than 200 employees to pay salaries to. For this reason, I have to be sure that my presentations are the best. To cut it short, I know a few things about presentations, and this time I am going to share my experience with you!

The name NEPTEK was created by Mr Richard NEPGEN, the first part is from the “NEPGEN” family name which is of GERMAN descent and the second part TEK, is the short acronym for technology in the GERMAN language. GERMANY is one of the leaders in the field of engineering and technology and associated with high quality technology and standards and NEPTEK follows these same principles. Although the company was registered in 2001 it only started officially trading in the beginning of March 2004 as Mr. Richard NEPGEN continued with his career working for a large conveyor systems company SE&M, whose clients included Coca-Cola and South African Breweries, to acquire knowledge in automated high-speed bottling and canning lines.

How Makro Achieved 25% uplift in AOV using Recommendations and Web Push

CMOs have entered a new era of high-velocity data marketing to spot sudden disruptions in market and customer behavior. The speed of acquiring real-time, relevant data signals, and generating data insights is imperative in the digital age. To succeed, today’s marketing leaders must combine art, science, and intuition in the face of unprecedented consumer expectations.

South African online marketplace bidorbuy is currently rebranding as Bob Shop, while fulfilment specialist uAfrica will also be adopting a dynamic new name: Bob Go.  These changes are a natural extension of the 2022 merger between the two companies and the creation of a new entity, Bob Group. These changes represent a bold step forward for both companies as they continue to innovate and improve their services for customers. 

“AI” is a popular buzzword these days and in most cases misunderstood and used to impress our peers and competitors implying that we have thought of it and that we are doing something with it even if we are not 100% sure what the heck it is. Then you add a word like AI Chatbot and all of a sudden the buzzword becomes an agenda item and something for the R&D and Tech team to go away and create.