eCommerce Africa |
  • 19 - 20 March | 2019
    CTICC East, Cape Town
    CONQUERING SCALE in 2019!
  • Session Flow 2019:
    Designing for customer experience in an Amazon world
    Optimising fulfillment for cost, speed and profit
    Payments, Trust and Security – moving beyond the transaction
    Effectively driving demand through surgical precision
    100% eCommerce...
    100% of the time

#ECO19

Join The Movement as we conquer scale in 2019!

100% eCommerce 100% of the time

The demand for the eCommerce track has grown to such a degree that we have taken the decision in 2019 to dedicate 100% of the conference and exhibition to eCommerce and digital trade.

Join the movement and play your part in what has quickly evolved into the premier business platform for networking, collaboration and an unrivalled content sharing experience that is reflective of Africa's fast developing eCommerce ecosystem!

As an event that prides itself on attracting the top decision-makers in the industry through our world class content, we are proactively seeking partnerships for 2019 that can support the rapid growth currently underway in the eCommerce industry. In a world of rapid change; where disruption is becoming the new norm, it has become increasingly important to position yourself and your organisation as a change agitator from the onset.

 

19 - 20 March 2019  |  Cape Town
Tuesday & Wednesday

Accelerating Africa’s Digital Revolution
to define a new era of African eCommerce Profitability and Sustainability


Obtain key insights and strategic takeaways from change agitators who are driving innovation through disruptive content focused on technology

 

Register Now

KEY SESSION THEMES:

Acquire different perspectives on how to remain relevant in an increasingly competitive operating environment by implementing the latest solutions to grow your eCommerce business

Designing for customer experience in an Amazon world:

The Amazon affect is a phenomenon that has completely redefined customer expectations when shopping online. From the inception of Amazon Prime, global eCommerce markets have been on the back-foot to keep up with consumer expectations in delivery, availability, pricing, and innovation in the customer journey. Even in markets where Amazon has no presence the Amazon affect can be felt. This session will aid in designing an eCommerce customer experience that can compete and excel in an Amazon world.

 

Optimising fulfillment for cost, speed and profit:

Delivery is the culmination of the entire online customer journey and has a larger impact on the decision to purchase, than price and quality. From package optimisation to reduce cost to the use of advanced technology to guarantee faster deliveries, this session will guide large and small businesses on a fulfillment strategy that bolsters the customer experience whilst enhancing profit opportunity in the fastest growing segment of the eCommerce supply chain.

 

Driving demand through surgical precision:

Whilst eCommerce penetration continues to grow globally, smaller brands and businesses are competing with monstrous marketplaces, and these marketplaces are continually under fire from stronger competitors. The options for consumers as to where to spend money crosses borders and cultures and are as wide spread as the internet itself. Being able to drive demand amongst this clutter is less about making the most noise and more about surgical precision in capturing attention. This session will showcase the best practice principals for capturing and retaining attention, increasing conversion rates and a return on marketing investment.

 

Payments, Trust and Security – moving beyond the transaction:

eCommerce can only grow as fast as consumers can transact and it is the principal enabler for the entire industry. Africa has a complex and often restricted payments landscape with a sordid history of fraud and regulatory abuse. This session will explore the three most important elements that underpin payments in eCommerce; widening the payments catchment area, building trust amongst consumers and securing online transactions.

#ECO19 Solutions Display


Accelerating Africa’s Digital Revolution on The Digital Trade Expo Floor

  •  Payment Technologies
  • Advertising and Marketing Technologies
  • Cloud Marketing
  • Customer Experience/Service Marketing
  • Courier, Shipping & Delivery

  • Logistics & Warehousing
  • Retail and eCommerce IT Solutions
  • Web Development
  • Security
  • Cross Border  

  • Ecommerce Platforms
  • Mobile Optimisation
  • Customer Service
  • Logistics & Fulfillment
  • Multi-Channel Solutions

Exhibit at eCommerce Africa

Testimonials


Why attend eCommerce Africa?

eCommerce Africa continues to serve the needs of the digital commerce industry as whole, exploring themes and topic most relevant to their business growth and ROI

The Digital Trade Expo

The fourth industrial revolution, diffusion of the internet and digital technologies are transforming Africa’s economy. The rapid expansion of eCommerce and the digital economy continues to show significant potential for fostering economic and social development whilst also presenting an opportunity for driving cross-border digital trade. With eCommerce sales in Africa expected to account for 10% of retail sales in Africa’s largest economies by 2025 and despite various challenges, the industry is set for a 40% annual growth surge over the next decade. There has been no better time to tap into these burgeoning opportunities than by showcasing your solutions at Africa’s premier eCommerce event.

 


Expert Keynote Speakers

The variety of conference sessions provide a one-stop shop to keep you updated about the latest trends, models and movements in eCommerce.

1500+ Attendees

eCommerce Africa is growing in attendance each year by an average of 25%. The show is designed to connect you with the correct audience.

New Dedicated Tracks & Sessions

Delegates can choose from a variety of dedicated sessions: From CX; Going International; Digital Marketing, Payments, Technologies & Trends; Logistics & Operations.

Interactive Expo Floor

The exhibition floor will play host to a series of masterclasses, panel discussions, and interactive demonstrations. Hear from major investors on how to make your business great.

New Dynamic Expo Hall

The show will be located in the newly developed conference centre. The new venue offers a fresh new look and comes with state of the art technology.

Attendee Profiling

Gain insight into what specific solutions companies are looking for, purchase timelines, and most importantly budgets available. Our goal is to connect you to the right audience.

Advisory Board

Our advisory panel members are instrumental in assisting with the conceptualisation and crafting of the conference agenda.

Growing Audience

In 2018 over 40% of our audience were first time attendees. We hosted over 55% new organisations. Industry participation is growing and penetration into Africa has increased significantly.