eCommerce Africa |
  • 19 - 20 March | 2019
    CTICC East, Cape Town
    CONQUERING SCALE in 2019!
  • Session Flow 2019:
    Designing for customer experience in an Amazon world
    Optimising fulfillment for cost, speed and profit
    Payments, Trust and Security – moving beyond the transaction
    Effectively driving demand through surgical precision
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#ECO19

Welcome to eCommerce Africa 2019! 100% eCommerce, 100% of the time

Connect & Collaborate with 1500+ Attendees

The demand for the ecommerce track has grown to such a degree that we have taken the decision in 2019 to dedicate 100% of the conference and exhibition to ecommerce.

This is an exciting step for us as the organiser but also reflects the rapid growth and future potential across the ecommerce landscape. With a dedicate focus on industry leaders within the ecommerce ecosystem we are expecting a vast increase in delegate numbers as the targeted content meets the surging demand we have seen.

As an event that prides itself on attracting the top decision makers in the industry through our world class content, we are looking for partnerships for 2019 that can support the rapid growth we are currently undergoing.

19 - 20 March 2019  |  Cape Town
Tuesday & Wednesday

 

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Delegates

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Exploiting disruption to define a new era of African eCommerce
profitability and sustainability


Obtain key insights and strategic takeaways from thought leaders who are driving
innovation through disruptive content focused on technology

 

Register Now

KEY SESSIONS

Acquire different perspectives on how to remain competitive by implementing the latest technology available in eCommerce

Designing for customer experience in an Amazon world :

The Amazon affect is a phenomenon that has completely redefined customer expectations when shopping online. From the inception of Amazon Prime, global ecommerce markets have been on the back-foot to keep up with consumer expectations in delivery, availability, pricing, and innovation in the customer journey. Even in markets where Amazon has no presence the Amazon affect can be felt. This session will aid in designing an ecommerce customer experience that can compete and excel in an Amazon world.

 

Optimising fulfilment for cost, speed and profit:

Delivery is the culmination of the entire online customer journey and has a larger impact on decision to purchase than price and quality. From package optimisation to reduce cost to the use of advanced technology to deliver faster, this session will guide large and small businesses on a fulfillment strategy that bolsters the customer experience whilst enhancing profit opportunity in the fastest growing segment of the ecommerce supply chain.

 

Driving demand through surgical precision:

Whilst ecommerce penetration continues to grow globally, smaller brands and businesses are competing with monstrous marketplaces, and these marketplaces are continually under fire from stronger competitors. The options for consumers as to where to spend money crosses borders and cultures and are as wide spread as the internet itself. Being able to drive demand amongst this clutter is less about making the most noise and more about surgical precision in capturing attention. This session will showcase the best practice principals for capturing and retaining attention, increasing conversion rates and return on marketing investment.

 

Payments, Trust and Security – moving beyond the transaction:

eCommerce can only grow as fast as consumers can transact and it is the principal enabler for the entire industry. Africa has a complex and often restricted payments landscape with a sordid history of fraud and regulatory abuse. This session will explore the three most important elements that underpin payments in ecommerce; widening the payments catchment area, building trust amongst consumers and securing online transactions.

WHO WILL ATTEND


Get the essential tools and inspiration needed to grow your ecommerce business

  • Payment Technologies
  • Advertising and Marketing Technologies
  • Cloud Marketing
  • Customer Experience
  • Service Marketing

  • Courier, Shipping & Delivery
  • Logistics & Warehousing
  • Retail & eCommerce IT Solutions
  • Payments
  • Security

  • Cross Border
  • Ecommerce Platforms
  • Customer Service
  • Logisitics & Fulfilment
  • Multi-Channel Solutions

Exhibit at eCommerce Africa

Testimonials


Why attend?

eCommerce Africa continues to serve the needs of the digital commerce industry as a whole, exploring themes and topics most relevant to their business growth and ROI

Expert Keynote Speakers

The variety of conference sessions provide a one-stop shop to keep you updated about the latest trends, models and movements in eCommerce.

1500+ Attendees

eCommerce Africa is growing in attendance each year by an average of 25%. The show is designed to connect you with the correct audience.

New Dedicated Tracks & Sessions

Delegates can choose from a variety of dedicated tracks & sessions: From Clicks to Bricks; CX; Going International; Digital Marketing UX; Technologies & Trends; Logistics & Operations.

Interactive Expo Floor

The exhibition floor will play host to a series of masterclasses, panel discussions, and interactive demonstrations. Hear from major investors on how to make your business great.

New Dynamic Expo Hall

The show will be located in the newly developed conference centre. The new venue offers a fresh new look and comes with state of the art technology.

Attendee Profiling

Gain insight into what specific solutions companies are looking for, purchase timelines, and most importantly budgets available. Our goal is to connect you to the right audience.

Advisory Board

Our advisory panel members are instrumental in assisting with the conceptualisation and crafting of the conference agenda.

Growing Audience

In 2017 over 40% of our audience were first time attendees. We hosted over 55% new organisations. Industry participation is growing and penetration into Africa has increased significantly.